Internet & Wi-Fi connectivity unavailable to schools north of 121 off 423 in the colony and Hicks ES
Minor incident
Infrastructure
Internet
VoIP Phone System
Wired Network
Wireless Network
05-11-2020 07:00 AM CDT
· 3 days, 3 hours, 43 minutes
Updates
Investigating
November 4, 2021 · 10:24 AM CDT
The fiber cut has been partially repaired. All schools have service restored except The Colony High School, Camey Elementary, and Morningside Elementary.
Issue
November 4, 2021 · 10:24 AM CDT
A fiber network connection was cut between our main data center and schools north of 121 off 423 in the colony, and Hicks ES. Schools with drive up Wi-Fi access are currently without network connectivity. Teams are onsite repairing the connection.
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