MDM enrollments failing due to an expired 3rd party certificate
Major incident
Self Service (MDM)
06-01-2020 09:46 AM CDT
· 2 days, 3 hours, 22 minutes
Updates
Resolved
November 4, 2021 · 10:24 AM CDT
Issue was resolved earlier in the week. Incident was left open on accident
Issue
November 4, 2021 · 10:24 AM CDT
Mac enrollments are currently failing due to the ADDTrust External Root Certificate Authority certificate expiring over the weekend. We are working to generate a new certificate for our servers that do not utilize ADDTrust’s certificate chain.
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