MDM enrollments failing due to an expired 3rd party certificate

Major incident Self Service (MDM)
2 days, 3 hours, 22 minutes, 3 seconds

Updates

Resolved

Issue was resolved earlier in the week. Incident was left open on accident

June 3, 2020 · 13:08 CST
Issue

Mac enrollments are currently failing due to the ADDTrust External Root Certificate Authority certificate expiring over the weekend. We are working to generate a new certificate for our servers that do not utilize ADDTrust’s certificate chain.

June 1, 2020 · 09:48 CST

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