MDM enrollments failing due to an expired 3rd party certificate

Major incident Self Service (MDM)
06-01-2020 09:46 AM CDT · 2 days, 3 hours, 22 minutes

Updates

Resolved

Issue was resolved earlier in the week. Incident was left open on accident

November 4, 2021 · 10:24 AM CDT
Issue

Mac enrollments are currently failing due to the ADDTrust External Root Certificate Authority certificate expiring over the weekend. We are working to generate a new certificate for our servers that do not utilize ADDTrust’s certificate chain.

November 4, 2021 · 10:24 AM CDT

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