Self Service (MDM) is currently offline
Major incident
Self Service (MDM)
12-04-2023 06:30 AM CDT
· 1 day, 1 hour, 5 minutes
Updates
Monitoring
December 4, 2023 · 01:20 PM CDT
Jamf support has implemented a resolution. We’ll continue to monitor performance.
Investigating
December 4, 2023 · 12:17 PM CDT
Jamf just posted the update below on their status page - status.jamf.com … Please visit the site for more details.
We have identified a solution and are implementing this fix in a rolling fashion. In the meantime, if you are logged in you may be logged out of your Jamf Pro instance.
Investigating
December 4, 2023 · 08:49 AM CDT
Support has confirmed our issues are related to the larger Jamf Cloud outage. They are working to resolve the issue.
Issue
December 4, 2023 · 08:23 AM CDT
We’re receiving reports that enrollments and other features for the MDM are not functioning. We’re working with vendor support to identify the cause. They do have an outage posted on their status page but we’re unsure if it’s related.
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