Self Service (MDM) is experiencing enrollment failures and general slowness

Major incident Self Service (MDM)
2021-05-05 16:25 CST · 3 hours, 10 minutes, 29 seconds



The database performance has returned to normal

May 5, 2021 · 07:35 PM CST

We’ve identified an issue with the Self Service (MDM) database server. We are working with our vendor’s support team to resolve the issue. Device enrollments may fail during this time.

May 5, 2021 · 04:25 PM CST

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