Self Service (MDM) is experiencing enrollment failures and general slowness
Major incident
Self Service (MDM)
05-17-2021 08:00 AM CDT
· 4 days, 3 hours, 17 minutes
Updates
Investigating
November 4, 2021 · 10:25 AM CDT
Performance was looking better overnight but the issues have returned this morning. We are continuing to work with vendor support on this issue.
Issue
November 4, 2021 · 10:25 AM CDT
We’ve identified an issue with the Self Service (MDM) database server. We are working with our vendor’s support team to resolve the issue. Device enrollments may fail during this time.
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