Unscheduled Student iPad Internet Connectivity Issue
Major incident
Student iPad VPN
Student iPad VPN Server 01
Student iPad VPN Server 02
Student iPad VPN Server 03
11-13-2019 10:12 PM CDT
· 11 hours, 3 minutes
Updates
Resolved
November 4, 2021 · 10:24 AM CDT
The issue causing 1:X iPads not connecting to the Internet has been resolved.
Issue
November 4, 2021 · 10:24 AM CDT
Starting late this afternoon, LISD was notified of an issue that prevents students from accessing the internet on 1:X student iPads. The issues were reported at 4:30PM and has continued through the evening.
The Technology Department is currently working with the software vendor to resolve the issue and will provide updates as available.
We apologize for the inconvenience and are working diligently to remedy the situation.
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