Phone system is dropping calls or receiving busy signals
Major incident
Infrastructure
VoIP Phone System
01-06-2022 10:33 AM CDT
· 1 day, 25 minutes
Updates
Resolved
January 7, 2022 · 10:58 AM CDT
The infrastructure team reports the issue has been resolved.
Update
January 6, 2022 · 10:42 AM CDT
The infrastructure team has made modifications to stabilize the system. We are exceeding the call capacity of our phone provider which may continue to result in dropped calls.
Issue
January 6, 2022 · 10:35 AM CDT
The network team has confirmed reports of issues with the phone system. They are investigating options to resolve the problem.
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