Incident & maintenance history


07-30-2021
Potential Blocked Websites
07-27-2021
Self Service (MDM) is experiencing enrollment failures and general slowness
07-16-2021
Laserfiche Scheduled Maintenance from 07-16-2021 08:00 AM CDT to 07-16-2021 10:00 AM CDT
07-13-2021
Google Authentication issues
07-03-2021
MDM maintenance from 07-03-2021 09:00 AM CDT to 07-03-2021 09:00 AM CDT
06-27-2021
Service Skyward seems to be down
06-12-2021
Service Canvas seems to be down
06-09-2021
Service Canvas seems to be down
06-09-2021
Service Canvas seems to be down
06-05-2021
MDM maintenance from 06-05-2021 09:00 AM CDT to 06-05-2021 10:15 AM CDT
06-03-2021
Service Canvas seems to be down
05-28-2021
Webex login are intermittently failing
05-27-2021
Edgenuity Courseware Errors
05-25-2021
Service Canvas seems to be down
05-24-2021
Service Canvas seems to be down
05-23-2021
Service Canvas seems to be down
05-22-2021
MDM maintenance from 05-22-2021 09:00 AM CDT to 05-22-2021 05:00 PM CDT
05-18-2021
Skyward service is unavailable.
05-18-2021
Skyward Issue Confirmed/In Progress
05-17-2021
Self Service (MDM) is experiencing enrollment failures and general slowness
05-12-2021
Login issues with Classlink
05-15-2021
MDM maintenance from 05-15-2021 09:00 AM CDT to 05-15-2021 01:15 PM CDT
05-10-2021
Service Learning Hub seems to be down
05-10-2021
Service Munis seems to be down
05-10-2021
Service TipWeb IT seems to be down
05-10-2021
Service Self Service (MDM) seems to be down
05-06-2021
Service Skyward seems to be down
05-05-2021
Self Service (MDM) is experiencing enrollment failures and general slowness
04-30-2021
Service Munis seems to be down
04-28-2021
Self Service (MDM) is experiencing enrollment failures and general slowness
04-28-2021
Service Self Service (MDM) seems to be down
04-21-2021
Self Service (MDM) is experiencing enrollment failures and general slowness
04-20-2021
Raptor is Down
04-20-2021
Digital Instructional Resource Issue Confirmed/In Progress
04-12-2021
Google Service Disruption
04-07-2021
Service Classlink SSO seems to be down
04-01-2021
Wireless authentication issues
03-30-2021
Urgent Wireless Network Maintenance from 03-30-2021 05:30 PM CDT to 03-31-2021 07:00 AM CDT
03-30-2021
Wireless authentication issues
03-30-2021
Service Munis seems to be down
03-29-2021
Wireless authentication issues
03-26-2021
Wireless authentication issues
03-25-2021
Digital Instructional Resource Issue Confirmed/In Progress
03-25-2021
Service Canvas seems to be down
03-25-2021
Canvas failing to load
03-24-2021
Raptor Login Issues
03-23-2021
MUNIS is unavailable due to technical issues.
03-23-2021
Wireless authentication issues
03-22-2021
Digital Instructional Resource Issue Confirmed/In Progress
03-11-2021
Wireless authentication issues
03-09-2021
No network at LHS Harmon, Aquatic Center West, and TECC-W
03-09-2021
Difficulty accessing or slowness within the Savvas Realize program
03-05-2021
Munis application is currently having unexpected issues
03-03-2021
Canvas errors
03-03-2021
Webex meeting connectivity issues
03-02-2021
Service Self Service (MDM) seems to be down
03-02-2021
Self Service (MDM) is experiencing enrollment failures and general slowness
03-01-2021
PaperCut MF User client is prompting about an error
02-27-2021
Self Service (MDM) maintenance from 02-27-2021 09:00 AM CDT to 02-27-2021 01:00 PM CDT
02-24-2021
IncidentIQ is experiencing issues
02-16-2021
Service Self Service (MDM) seems to be down
02-16-2021
Service TipWeb IT seems to be down
02-16-2021
Service Self Service (MDM) seems to be down
02-14-2021
Service Skyward seems to be down
02-11-2021
MUNIS Upgrade from 02-11-2021 06:00 AM CDT to 02-12-2021 06:00 PM CDT
02-09-2021
Service Self Service (MDM) seems to be down
02-09-2021
Service Self Service (MDM) seems to be down
02-09-2021
Service Self Service (MDM) seems to be down
02-09-2021
Self Service (MDM) is experiencing enrollment failures and general slowness
02-08-2021
Wireless authentication issues
02-03-2021
Apple Services Outage
01-30-2021
Self Service (MDM) maintenance from 01-30-2021 09:00 AM CDT to 01-30-2021 12:00 PM CDT
01-23-2021
Self Service (MDM) maintenance from 01-23-2021 09:00 AM CDT to 01-23-2021 11:00 AM CDT
01-21-2021
Webex Teams: Some users unable to send files
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Service Self Service (MDM) seems to be down
01-20-2021
Self Service (MDM) is experiencing enrollment failures and general slowness
01-16-2021
Service Munis seems to be down
01-09-2021
Self Service (MDM) maintenance & updates from 01-09-2021 08:00 AM CDT to 01-09-2021 03:00 PM CDT
01-07-2021
Webex calls to students are not successful
01-07-2021
Wireless authentication issues
12-16-2020
Webex Issues
12-10-2020
Intermittent internet issues
12-07-2020
Edgenuity LMS Errors
11-16-2020
Service Classlink SSO seems to be down
11-16-2020
ClassLink / Lhub login issues
11-16-2020
Service Classlink SSO seems to be down
11-14-2020
Self Service (MDM) maintenance and updates from 11-14-2020 09:00 AM CDT to 11-14-2020 02:00 PM CDT
11-02-2020
Wireless authentication issues at all schools
11-02-2020
Service Munis seems to be down
10-23-2020
Service Skyward seems to be down
10-23-2020
Wireless authentication issues
10-22-2020
Webex Meetings: Some users unable to join computer audio and video services
10-21-2020
Network connectivity issues
10-19-2020
Service TipWeb IT seems to be down
10-17-2020
Service Munis seems to be down
10-17-2020
Service TipWeb IT seems to be down
10-17-2020
Service Munis seems to be down
10-06-2020
ClassLink sign in issues
09-28-2020
Microsoft 365 is experiencing login and authentication issues
09-26-2020
Self Service (MDM) maintenance & updates from 09-26-2020 03:00 PM CDT to 09-26-2020 08:00 PM CDT
09-16-2020
Edgenuity issues with submission requests
09-15-2020
Google Drive - Service disruption
09-14-2020
Service TipWeb IT seems to be down
09-08-2020
Edgenuity is down for ES students and staff
09-04-2020
LISD internet access upgrades from 09-04-2020 10:00 PM CDT to 09-05-2020 02:00 AM CDT
09-02-2020
Service Self Service (MDM) seems to be down
09-02-2020
Emergency MDM maintenance
09-03-2020
LISD internet access upgrades from 09-03-2020 05:00 PM CDT to 09-03-2020 09:00 PM CDT
08-29-2020
Service Self Service (MDM) seems to be down
08-29-2020
Service Self Service (MDM) seems to be down
08-29-2020
Service Self Service (MDM) seems to be down
08-29-2020
Service Self Service (MDM) seems to be down
08-25-2020
Issues Connecting to Webex Meetings on Chromebooks
08-24-2020
Edgenuity Outage
08-21-2020
Student iPad VPN connectivity issues
08-20-2020
Service TipWeb IT seems to be down
08-20-2020
Service TipWeb IT seems to be down
08-20-2020
Student iPad VPN connectivity issues
08-20-2020
Edgenuity is experiencing issues
08-19-2020
Student iPad VPN connectivity issues
08-17-2020
Unexpected Skyward maintenance from 08-17-2020 03:00 PM CDT to 08-17-2020 03:30 PM CDT
08-15-2020
Service Self Service (MDM) seems to be down
08-15-2020
Service Self Service (MDM) seems to be down
08-15-2020
Service Self Service (MDM) seems to be down
08-13-2020
Learning Hub and Single Sign On outage
08-12-2020
New Learning Hub Coming from 08-12-2020 05:00 PM CDT to 08-12-2020 10:00 PM CDT
08-04-2020
Wireless authentication issues
08-07-2020
Self Service (MDM) maintenance & updates from 08-07-2020 09:00 PM CDT to 08-08-2020 05:00 AM CDT
07-29-2020
Service Encore SSO seems to be down
07-26-2020
Service Self Service (MDM) seems to be down
07-23-2020
LISD Wi-Fi Authentication Errors
07-18-2020
Skyward maintenance from 07-18-2020 12:00 PM CDT to 07-19-2020 12:00 AM CDT
07-03-2020
Service Munis seems to be down
06-19-2020
Service TipWeb IT seems to be down
06-18-2020
Service Skyward seems to be down
06-03-2020
Maintenance affecting WebEx Teams calling from 06-03-2020 07:00 PM CDT to 06-03-2020 11:00 PM CDT
06-01-2020
MDM enrollments failing due to an expired 3rd party certificate
05-22-2020
Cannot Access Canvas from APP while on VPN
05-11-2020
Internet & Wi-Fi connectivity unavailable to schools north of 121 off 423 in the colony and Hicks ES
05-02-2020
MDM maintenance from 05-02-2020 10:00 AM CDT to 05-02-2020 03:00 PM CDT
04-15-2020
Service Munis seems to be down
04-14-2020
Self Service (MDM) maintenance from 04-14-2020 09:00 PM CDT to 04-14-2020 10:00 PM CDT
04-10-2020
Self Service (MDM) maintenance from 04-10-2020 10:00 AM CDT to 04-10-2020 12:00 PM CDT
04-06-2020
Service LISD Website (http://www.lisd.net) seems to be down
04-04-2020
Self Service (MDM) maintenance & upgrades from 04-04-2020 11:00 PM CDT to 04-05-2020 02:00 AM CDT
04-04-2020
Service LISD Website (http://www.lisd.net) seems to be down
04-03-2020
Connectivity issues on student iPads
03-31-2020
Service Munis seems to be down
03-31-2020
Service TipWeb IT seems to be down
03-31-2020
Service Encore SSO seems to be down
03-31-2020
Service Self Service (MDM) seems to be down
03-31-2020
Service Learning Hub seems to be down
03-31-2020
MDM maintenance from 03-31-2020 04:00 PM CDT to 03-31-2020 10:00 PM CDT
03-28-2020
Internet outage due to network maintenance from 03-28-2020 06:00 PM CDT to 03-28-2020 08:00 PM CDT
03-23-2020
MDM maintenance from 03-23-2020 04:34 PM CDT to 03-23-2020 06:59 PM CDT
03-16-2020
Service Munis seems to be down
03-16-2020
Service TipWeb IT seems to be down
03-16-2020
Service Encore SSO seems to be down
03-16-2020
Service Learning Hub seems to be down
03-16-2020
Service Encore SSO seems to be down
03-16-2020
Service Learning Hub seems to be down
03-16-2020
Service TipWeb IT seems to be down
03-16-2020
Service Munis seems to be down
03-13-2020
Service TipWeb IT seems to be down
03-09-2020
Wireless authentication issues
02-15-2020
Service Munis seems to be down
02-15-2020
MDM maintenance from 02-15-2020 09:00 AM CDT to 02-15-2020 12:20 PM CDT
03-13-2020
Skyward Downtime for Upgrade to the February Release from 03-13-2020 09:00 PM CDT to 03-16-2020 06:00 AM CDT
02-12-2020
Service Self Service (MDM) seems to be down
02-11-2020
Google.com and associated sites are not loading
02-07-2020
TipWeb IT maintenance from 02-07-2020 11:30 AM CDT to 02-07-2020 12:00 PM CDT
01-27-2020
Unable to Open Some Google Docs
01-15-2020
Service LISD Website (http://www.lisd.net) seems to be down
01-12-2020
MDM maintenance from 01-12-2020 03:00 PM CDT to 01-12-2020 05:30 PM CDT
01-09-2020
Service Skyward seems to be down
01-08-2020
Outgoing phone calls receive busy tone
12-18-2019
Service Encore SSO seems to be down
12-14-2019
Service Encore SSO seems to be down
12-05-2019
Service Encore SSO seems to be down
12-03-2019
Devices Not Getting IP Addresses
12-03-2019
Intermittent Network Connections
12-02-2019
Network Connectivity - Resolved
11-19-2019
Internet slowness
11-13-2019
Unscheduled Student iPad Internet Connectivity Issue
11-08-2019
Service LISD Website (http://www.lisd.net) seems to be down
11-08-2019
Service LISD Website (http://www.lisd.net) seems to be down
10-23-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
10-23-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
10-23-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
10-23-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
10-23-2019
Service TipWeb IT seems to be down
10-23-2019
Service Munis seems to be down
10-23-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
10-23-2019
Service Encore SSO seems to be down
10-23-2019
Service Learning Hub seems to be down
10-22-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
10-22-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
10-16-2019
East Zone Network Outage
10-11-2019
Service TipWeb IT seems to be down
10-08-2019
Emergency maintenance on internet infrastructure from 10-08-2019 10:00 PM CDT to 10-09-2019 03:00 AM CDT
10-05-2019
Service Munis seems to be down
10-05-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
10-05-2019
Service Self Service (MDM) seems to be down
10-05-2019
Service Munis seems to be down
10-05-2019
Service Encore SSO seems to be down
10-05-2019
VoIP Phone System Maintenance from 10-05-2019 08:00 AM CDT to 10-05-2019 05:00 PM CDT
10-01-2019
Student iPad VPN connectivity issue
10-04-2019
Munis maintenance from 10-04-2019 08:00 PM CDT to 10-05-2019 12:00 AM CDT
10-03-2019
Munis maintenance from 10-03-2019 08:00 PM CDT to 10-04-2019 12:00 AM CDT
10-02-2019
Munis maintenance from 10-02-2019 04:00 PM CDT to 10-03-2019 12:00 AM CDT
10-01-2019
Munis maintenance from 10-01-2019 08:00 PM CDT to 10-02-2019 12:00 AM CDT
09-30-2019
Munis maintenance from 09-30-2019 05:00 PM CDT to 10-01-2019 12:00 AM CDT
09-30-2019
MDM maintenance from 09-30-2019 04:15 PM CDT to 09-30-2019 04:30 PM CDT
09-28-2019
MDM maintenance from 09-28-2019 09:30 AM CDT to 09-28-2019 11:00 AM CDT
09-20-2019
Service LISD Website (http://www.lisd.net) seems to be down
09-20-2019
Service LISD Website (http://www.lisd.net) seems to be down
09-19-2019
Service Munis seems to be down
09-18-2019
Service Encore SSO seems to be down
09-18-2019
Service Encore SSO seems to be down
09-18-2019
Wireless Network Issues District Wide
09-18-2019
Service Encore SSO seems to be down
09-18-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
09-18-2019
Service Munis seems to be down
09-16-2019
Service Self Service (MDM) seems to be down
09-12-2019
Service LISD Website (http://www.lisd.net) seems to be down
09-14-2019
MDM database maintenance from 09-14-2019 08:00 AM CDT to 09-14-2019 12:00 PM CDT
09-09-2019
Service LISD Website (http://www.lisd.net) seems to be down
09-09-2019
Service LISD Website (http://www.lisd.net) seems to be down
09-04-2019
Slowness Reported in Skyward
08-31-2019
Service Encore SSO seems to be down
08-31-2019
Service LISD Website (http://www.lisd.net) seems to be down
08-25-2019
Service Encore SSO and LHUB seem to be down
08-25-2019
MDM maintenance from 08-25-2019 12:30 PM CDT to 08-25-2019 02:35 PM CDT
08-23-2019
Service TipWeb IT seems to be down
08-31-2019
Network Maintenance Impacting District Internet Access from 08-31-2019 08:00 AM CDT to 08-31-2019 05:00 PM CDT
08-19-2019
Chromebook Logins not functioning
08-13-2019
Service LISD Website (http://www.lisd.net) seems to be down
08-12-2019
Delay MS Network Outage
08-08-2019
Authentication Failures
08-07-2019
Network Maintenance from 08-07-2019 05:00 PM CDT to 08-07-2019 11:00 PM CDT
08-03-2019
Service Munis seems to be down
07-13-2019
Service Munis seems to be down
07-12-2019
MDM Maintenance from 07-12-2019 09:00 AM CDT to 07-12-2019 10:45 AM CDT
06-29-2019
Service Technology Help Portal (LiveTime http://support.lisd.net) seems to be down
07-04-2019
Network maintenance from 07-04-2019 08:00 AM CDT to 07-04-2019 05:00 PM CDT
06-26-2019
Wireless network maintenance from 06-26-2019 07:00 PM CDT to 06-26-2019 10:00 PM CDT
06-25-2019
Wireless network maintenance from 06-25-2019 06:00 PM CDT to 06-25-2019 09:00 PM CDT
07-04-2019
Web filter maintenance from 07-04-2019 08:30 AM CDT to 07-04-2019 11:59 PM CDT
06-24-2019
Service Self Service (MDM) seems to be down
07-05-2019
Skyward end of year maintenance from 07-05-2019 12:00 AM CDT to 07-14-2019 11:59 PM CDT
06-15-2019
Service Technology Support Portal (http://support.lisd.net) seems to be down
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